Your full-service B2C & B2B digital agency
Delivering Digital Excellence in E-Commerce
As a full-service digital agency, we have been designing, developing and operating digital platforms, apps and e-commerce solutions for start-ups, SMEs and corporations for over 20 years - with a task force of 25 digital enthusiasts in Berlin and Heidelberg.
Get in touch nowWhy ACID21?
Because we are problem solvers from conviction.
As experienced experts in the field of e-commerce with more than 20 years of experience, we accompany you every day on the way from problems to customised solutions customised solutions - and successfully for numerous companies, several times a year.

E-Commerce
Excellence
Online shop development with Shopware & Shopify
Experience top performance in e-commerce with our comprehensive Shopware solutions. As a certified Shopware partner, you receive comprehensive support from us - from conception, design and development to seamless integration. Unleash the full potential of your online shop with ACID21.

Mobile
Innovation
Development of native apps for iOS & Android
Immerse yourself in the world of innovation with our native app solutions for iOS and Android. We offer creative and effective solutions for digital challenges that drive your business forward. Find out how we bring your ideas to life with innovative approaches.

Custom
Software
Web platforms and customised software
Discover the creative world of customised digital solutions. Our PHP custom developments include transactional web portals, unique product configurators for outstanding user experiences and the efficient digitalisation of internal business processes.
From the idea to the solution:
We deliver digital results from A to Z
Stash
Holistic tech stack for the Swiss quick-commerce provider. Development of the entire e- commerce platform with shopping app, pick/inventory app and delivery app. API-first architecture for maximum flexibility and scalability.
from order to delivery
in the App Store
Hidden Gyms
Development of a booking platform that allows users to book and pay for gym sessions and open doors directly in the app. Full service incl. software architecture, UX design consulting & React Native app development for iOS & Android.
Automated processes
Employee satisfaction
Globus Baumarkt
Relaunch of the Globus Baumarkt online shop incl. workshops, strategy and conversion consulting, migration from Shopware 5 to 6 as well as frontend and backend development.
Conversion Rate
Articles
MyHood
Conception, design and development of a community platform for car enthusiasts incl. UI/UX design, app development, community building, TecDoc integration and online marketing.
Reach
Users in 6 months
Stash
Holistic tech stack for the Swiss quick-commerce provider. Development of the entire e- commerce platform with shopping app, pick/inventory app and delivery app. API-first architecture for maximum flexibility and scalability.
from order to delivery
in the App Store
Hidden Gyms
Development of a booking platform that allows users to book and pay for gym sessions and open doors directly in the app. Full service incl. software architecture, UX design consulting & React Native app development for iOS & Android.
Automated processes
Employee satisfaction
Globus Baumarkt
Relaunch of the Globus Baumarkt online shop incl. workshops, strategy and conversion consulting, migration from Shopware 5 to 6 as well as frontend and backend development.
Conversion Rate
Articles
Rausch
Programming of a conversion-optimized B2C online shop based on Shopware, embedded in an individual shopping world, with a focus on emotional web design.
Somfy
Prototyping design sprint, UI/UX design, web development for the development of an interactive and intuitive smart home product configurator and storytelling of everyday situations.
deinSchrank.de
Website relaunch and optimization of the online shop by implementing a modular design system and product configurator for custom-made cabinets and shelves.
Conversion Rate
Article
Paulmann
Development of an online configurator for a modular lighting/rail system including digital strategy, conception & wireframing, e-commerce design (UI/UX) and software development.
FWV
App development, portal and marketplace programming
Hidden Gyms
Development of a booking platform that allows users to book and pay for gym sessions and open doors directly in the app. Full service incl. software architecture, UX design consulting & React Native app development for iOS & Android.
Automated processes
Employee satisfaction
MyHood
Conception, design and development of a community platform for car enthusiasts incl. UI/UX design, app development, community building, TecDoc integration and online marketing.
Reach
Users in 6 months
Neumann
Strategic development of an entertainment and community platform incl. UI/UX screen design, brand community and online marketing. Implementation of an online & offline dealer finder.
evi.plus
E-health platform: Process digitization for communication between doctors/therapists,
laboratories and patients
Our approach
- Initial consultation (15-30 min.)
- Follow-up appointment to coordinate the requirements (2 hours)
- Recommendation system architecture and ideal tech stack (1-2 days)
- Offer incl. project plan (2-3 days)
- Problem and product definition
- Market and competition research
- Idea generation and design thinking
- User research
- Business Model Canvas
- Definition of relevant function
- First technical evaluation
- Defining the overall product
- Customer journeys & processes
- Interaction design
- (Rapid) prototyping
- User research & tests
- Qualitative and quantitative validation
- Landing Page-Tests
- Business validation
- Technical architecture
- Selection of tech stacks and tools
- Backlog estimation
- Product Security Design
- Deployment and test plan
- License management
- DevOps strategy
- Agile development
- SCRUM-Management
- Setting up the server environments
- Manual and automated tests
- Implementation of analyses and BI
- Technical documentation
- Server monitoring & SLA
- Performance optimization
- Functional enhancements
- Conversion tracking & optimization
- Growth Hacking (SEO, SEA, & Social)






Technologies & Systems
Customized. Scalable. Future-proof.
At ACID21, we focus on your individual requirements - regardless of whether they involve special functionalities, complex interfaces or a customized design. We rely on a wide range of modern technologies to implement your wishes efficiently and sustainably. The result is a digital presence that is technically impressive and individually inspiring.
Figures & Facts
23 years
E-commerce expertise in D2C, B2C and B2B
e-commerce solutions with Shopware
1,000 projects
From web stores and product configurators to
transactional commerce platforms including apps.
25 experts
Motivated professionals in the field of UX/UI
2 locations
Locations in Berlin & Heidelberg