Skip to main content Skip to search Skip to main navigation
Digital excellence for your online shop

Online shop agency Berlin

As an online shop agency in Berlin, we have been supporting companies in their digital transformation for over 20 years. From planning to strategy, design and development, we implement tailor-made solutions - from web stores and marketplaces to smart configurators and complex e-commerce platforms with app integration. Whether D2C, B2C or B2B - we create digital experiences that impress.

Contact us now

Your advantages with an online shop agency from Berlin


Berlin is one of the most important tech locations in Europe and attracts companies, start-ups and digital talent from all over the world. The capital is synonymous with creativity, dynamism and a unique innovation ecosystem. Our online store agency Berlin is anchored in the heart of this environment. This is where we develop digital solutions that combine state-of-the-art technology with practical implementation. Agile methods, a strong local network and close cooperation with our clients result in strategies and platforms that ensure sustainable success not only in Berlin, but also internationally.

What our online shop agency in
Berlin offers you

B2B webshops & marketplaces

B2B online shop & digital marketplaces


Open up new digital sales opportunities with modern B2B online shop and marketplaces. Our online store agency in Berlin supports you in efficiently mapping complex business processes - from automated offer creation and approval workflows to full ERP integration or OCI punchout. We develop solutions that simplify your internal processes, digitalize sales and purchasing and make your company competitive in the long term.

D2C & B2C Webshops

D2C and B2C
online shops


Attract customers with unique shopping experiences that strengthen your brand, increase conversions and promote long-term customer loyalty. As an experienced online shop agency in Berlin, we integrate your web stores seamlessly into existing systems and rely on intelligent automation with AI. In this way, we reduce internal process costs and create the basis for satisfied customers - on time and on budget.

Transactional platforms & apps

Digital transaction platforms & mobile apps


As an experienced online shop agency in Berlin, we develop digital solutions that simplify complex transaction processes and enable new business models. Whether it's a social commerce platform, mobile booking app or interactive B2B portal for e-learning and support - we design tailor-made applications that efficiently digitalize your processes and ensure sustainable success.

Product configurators

Intelligent
product configurators


With individual online product configurators, you can clearly stand out from the competition, win new customer groups and relieve your sales team in the long term. Our online shop agency in Berlin develops customized solutions - from AI-supported 2D and 3D configurators to applications that are fully integrated into your online store or stand-alone applications. From the initial concept to ongoing operation, we ensure that your configurator is perfectly tailored to your requirements.

How our online shop agency
Berlin impresses in practice

Globus Baumarkt Website Tablet

Globus Baumarkt – B2C Webshop

Relaunch of the Globus Baumarkt online shops incl. workshops, strategy and conversion consulting, migration from Shopware 5 to 6 as well as frontend and backend development.

+27%

Conversion Rate

>2 Mio.

Articles

STASH – Quick Commerce Plattform

"Flink für die Schweiz": Holistic tech stack for the Swiss quick-commerce provider. Development of the entire e-commerce platform with shopping app, pick/inventory app and delivery app. API-first architecture for maximum flexibility and scalability.

<10 Min.

from order to delivery

4.7 Stars

in the App Store

Nivona

Relaunch of the product website with integrated B2B online store based on Shopware 6, including redesign, conversion optimization, responsive front-end implementation, back-end optimization and ERP connection.

Globus Baumarkt Website Tablet

Globus Baumarkt – B2C Webshop

Relaunch of the Globus Baumarkt online shops incl. workshops, strategy and conversion consulting, migration from Shopware 5 to 6 as well as frontend and backend development.

+27%

Conversion Rate

>2 Mio.

Articles

STASH – Quick Commerce Plattform

"Flink für die Schweiz": Holistic tech stack for the Swiss quick-commerce provider. Development of the entire e-commerce platform with shopping app, pick/inventory app and delivery app. API-first architecture for maximum flexibility and scalability.

<10 Min.

from order to delivery

4.7 Stars

in the App Store

Nivona

Relaunch of the product website with integrated B2B online store based on Shopware 6, including redesign, conversion optimization, responsive front-end implementation, back-end optimization and ERP connection.

Image 1Image 2Image 3Image 4Image 5Image 6

ACID21 in figures

Each figure tells its own story: from innovative ideas and successful projects to strong partnerships. Our key figures reflect how much experience, expertise and passion we bring to every project as an online shop agency in Berlin - and how we have been creating digital success for our clients for over two decades.

23 years

E-commerce expertise in D2C, B2C and B2B e-commerce solutions

1.000 projects

From web stores and product configurators to transactional commerce platforms including apps.

25 Experts

Motivated professionals in the field of UX/UI

2 Locations

Locations in Berlin & Heidelberg

Certified expertise from Berlin

At ACID21, we rely on a team of certified experts and developers. Our online shop agency in Berlin combines in-depth specialist knowledge with decades of project experience to create solutions that meet the highest quality standards. Each project is individually developed and precisely tailored to the requirements of our customers - for sustainable digital success.

  • shopware6_certified_developer_adv
  • shopware6_certified_developer

Step by step to your online store

    Individual requirements analysis and development of a customized Shopware strategy based on target group and business model.

Book initial consultation

    Creative, brand-compliant design with focused UX optimization and technical implementation to the highest standards.

    Connection of external systems (ERP, CRM, payment providers) and ongoing performance and conversion optimization.

    Extensive functional tests on all devices and browsers to ensure stability and security.

    Secure go-live with minimal downtime and long-term support through maintenance and updates.

    Data-driven analyses for performance monitoring, continuous optimization for sustainable growth and development of marketing strategies.

Consulting & Strategy Development
Design & Development
Integration & Optimization
Testing & Quality Assurance
Launch & Support
Analysis & further development
Consulting & Strategy Development
Design & Development
Integration & Optimization
Testing & Quality Assurance
Launch & Support
Analysis & further development

01 Consulting & Strategy Development

    Individual requirements analysis and development of a customized Shopware strategy based on target group and business model.

Book initial consultation

02 Design & Development

    Creative, brand-compliant design with focused UX optimization and technical implementation to the highest standards.

03 Integration & Optimization

    Connection of external systems (ERP, CRM, payment providers) and ongoing performance and conversion optimization.

04 Testing & Quality Assurance

    Extensive functional tests on all devices and browsers to ensure stability and security.

05 Launch & Support

    Secure go-live with minimal downtime and long-term support through maintenance and updates.

06 Analysis & further development

    Data-driven analyses for performance monitoring, continuous optimization for sustainable growth and development of marketing strategies.

Shop-(Re)launch planned?

Request a free (re)launch checklist now!

Everything you need to know about our online shop agency Berlin

As an experienced online shop agency in Berlin, ACID21 covers the entire spectrum of digital services - from strategic consulting and UI/UX design to individual web and app development. Special emphasis is placed on customized e-commerce solutions, high-performance transaction platforms and individual software developments that are precisely tailored to the requirements of our customers.


With over 20 years of experience and more than 1,000 realized projects, ACID21 is one of the leading online shop agencies in Berlin. Our team of 25 interdisciplinary experts develops innovative and customized solutions that are precisely tailored to our clients' requirements. Thanks to our location in Berlin, we are personally accessible at all times and stand for direct communication and close cooperation at eye level.


As an online shop agency in Berlin, ACID21 works across all industries and has already implemented numerous successful projects in a wide range of sectors - from e-commerce and healthcare to the automotive industry. Thanks to our flexible approach, we develop solutions that are precisely tailored to the requirements of each industry and thus ensure long-term digital success.


Yes - in addition to customized e-commerce & online shop solutions, ACID21 also offers individual software and app development. As a full-service agency in Berlin, we accompany the entire process: from the initial idea, conception and UX/UI design to development, implementation and long-term support. We realize native apps for iOS and Android as well as complex software solutions that are precisely tailored to the requirements of our customers.


Getting started is uncomplicated: Simply contact us using the form on our website or make an appointment directly with our Managing Director Jan Zemma. In a personal meeting - at our premises in Berlin if you wish - we will get to know your goals and develop the right strategy together to successfully implement your digital vision.


Success with the KPI calculator

Request the free KPI impact calculator now!

Let's realize your idea together!


ACID21 is your competent online shop agency from Berlin - from web development to UI/UX to innovative e-commerce & online store solutions.

Your Message

By submitting the form, I accept the data protection regulations. My data will not be passed on to third parties.